Privacy Policy

Beep Beep Casino Privacy Policy summary. This page explains how we collect, use and protect personal information when you register, deposit, play or withdraw on our casino. The policy covers what categories of data we hold, how that data is processed, the security measures applied, cookie and tracking practices, and the choices available to you about access, correction and deletion. Information here applies to accounts denominated in NZD and activity on our website and apps. Read these terms to understand data handling and your rights when using Beep Beep Casino services.

Types of data we collect

Personal data - name, email, phone, date of birth, residential address, ID documents submitted for verification. Account credentials and communication preferences.

Technical and device data

IP address, browser and device type, operating system, session timestamps, location data derived from IP, crash logs and app version. Technical data is used for security and site performance.

Transactional and gameplay data

Deposit and withdrawal history, payment method details, wager history, bonus activity, win/loss records and game session logs. Payment tokens and crypto wallet addresses where applicable.

How we use information

Account setup and authentication. Payment processing and withdrawal verification. Eligibility checks for bonuses and promotions. Fraud prevention, dispute resolution and compliance with legal obligations. Operational needs such as customer support and internal reporting.

Data protection and security practices

Encryption of data in transit and at rest. Access controls and authentication for staff. Regular backups and security reviews. Limited retention periods aligned with legal and operational needs. KYC documents stored securely and disposed of when no longer required.

Cookies and tracking technologies

We use cookies, local storage and similar tools to remember preferences, maintain sessions, measure site performance and run analytics. Third-party tags may be used for analytics and fraud detection. You can manage cookie preferences via browser settings or the site’s cookie control panel.

User rights

Access and correction

Request a copy of the personal data we hold by contacting support. You can update profile details and communication preferences in account settings. We will correct inaccurate information on request.

Deletion and data portability

Account closure and deletion requests can be submitted to support. Certain data required for legal or anti-fraud purposes may be retained for a statutory period. Where feasible, we provide data portability in common machine-readable formats.

Data sharing and third parties

We share data with payment processors, identity verification providers, game suppliers for transactional records, analytics providers and legal or regulatory authorities when required. Third parties process data under contract and only as instructed. Data transfers outside New Zealand are possible where partners are located offshore.

Updates to this policy

Policy changes may occur. We will notify registered users of significant updates via the email address on file or through site notices. Continued use after changes indicates acceptance. The latest version is available in your account footer and help centre.