Player Protection

We take responsible play seriously. Beep Beep Casino is committed to keeping gambling a controlled, enjoyable activity for those who choose to use our services. We provide clear controls, straightforward limits and easy access to support so customers can manage their play. Account settings, time controls and exclusion options are available to help you stay within your comfort zone. If gambling stops being fun, stop and use the tools here or contact support for guidance — we’ll help you find the right next step.

Beep Beep Casino Responsible Gambling

Principles

Player safety is a priority. Beep Beep Casino Responsible Gambling focuses on prevention, control and clear information. Limits, reminders and exclusion options are provided so users can set boundaries. We promote measured play and make tools visible in account settings.

Tools to manage gambling activity

Deposit and loss limits

Set daily, weekly and monthly deposit limits in your account. Loss limits can be applied separately to cap net losses over chosen periods. Limits are adjustable from your profile and take effect immediately or after a short processing window.

Time limits and session controls

Use session timers and play-time reminders to manage how long you play. Session pop-ups prompt you after sustained play. Temporary time-outs are available for short breaks, and can be applied from your account dashboard.

Self-exclusion options

Self-exclusion is available for longer-term breaks. Choose exclusions from 24 hours up to multi-year periods. Once active, account access and marketing communications are paused and deposits and play are blocked during the exclusion.

Recognising signs of problematic behaviour

Warning signs

Spending more than planned, chasing losses, neglecting responsibilities, hiding activity and strained relationships can indicate risk. Sudden changes in play patterns or emotional distress linked to gambling are also red flags.

Guidance for staying in control

Practical steps

Set firm deposit and loss limits. Schedule play sessions and stick to them. Use time-outs if you feel unsettled. Keep a record of spend in NZ$ and review activity weekly. Avoid gambling when stressed or under the influence.

Access to professional help and support organisations

Where to get help

Contact Gambling Helpline NZ on 0800 654 656 for free, confidential support. Additional services: Gambling Therapy and Lifeline. If you need urgent help, contact local emergency services. Support organisations assist with counselling, debt advice and self-help plans.